Do you know who you are? Do you know what you’re about? Great. That’s all you need to know. And we need to know that, too! After you order, we’ll provide you with a questionnaire to fill us in on what makes you YOU!
Have questions? We have answers below!
We know you’re busy, so we try to keep things as streamlined as possible while still giving you the
ability to provide feedback. Each package comes with at least one 30-minute consultation call with your project manager. The Super Mega Ultra package, with a website, includes an additional 30-minute call.
Absolutely! We love that!
After you place your order, you’ll have an opportunity to provide more background information, including images or links, and you can also share anything else you'd like during your consultation call.
It all depends on the package you order and how quickly we’re able to schedule our check-in calls and get feedback from you. The Super usually takes about two weeks, while The Super Mega Ultra can take as long as 6 weeks to ensure your website is just what you need.
Your project manager will contact you when we have materials ready for your review. We’ll send along a form for you to provide feedback. You only get a certain number of revisions for each element, so be thorough in your feedback. Nitpick the details. Then we’ll get back to work! This can happen multiple times in the creative process, depending on the package you choose.
Our goal is to create initial concepts that are as close to your vision as possible, which is why we ask you a bunch of questions before and during your consultation call. That’s how we figure out what to create that’ll make you say, “Wow! It's perfect!” or, “I like the design, but can we make the cow’s spots purple instead of orange?”
Some back and forth is to be expected in the creative process. That’s why most elements in your package include up to two rounds of revisions.* You’ll have plenty of chances to provide feedback so the end product is just what you want.
* Additional revisions can be made for a small change fee.
Our packages are designed to be starter kits for businesses, nonprofits or entrepreneurs who are looking to start or refresh their entire brand. Generally, that process starts with a logo.
If you have a logo already, we can take a look and use it as a starting point. We just might have some ideas you didn’t think of!
And keep in mind, The Super (our base package) comes with more than just a logo. You get that logo rendered in formats for social media as well as a brand design guide with other graphic elements to help you maintain consistent branding. Those things will come in handy, even if all you're initially looking for is a website.
Some online creative services hold contests to get the “best” logo. Contests mean a lot of designers put in the work, but only one of them gets paid. Frankly, we believe all designers should be paid for their work!
Plus, no noobs here. We have a team of experienced professionals with design chops out the wazoo.
So, don’t worry. Just because you’re only getting one (super awesome) designer, doesn’t mean you’ll be getting lower-quality work or limited ideas. We’re backed by a full-service marketing agency that’s won awards for our creative work.
Even today, people meet IRL. (Crazy, but true!) To make a lasting (and good!) impression, you need more than a clever social handle that someone’s going to forget anyway. Have you ever met someone really great, whom you’d love to connect with again and share ideas? Did you tell yourself you’d remember their name? Did you? Neither did we. That’s why business cards come in handy. Paired with snazzy letterhead, you’ll have everyone saying, “Wow, what a legitimate and professional business/organization!”*
*Exact word choice not guaranteed.
The first email alone, when providers tell you to download code to a server and set up your domain, is enough to bring even the bravest among us to tears. You don’t need to be wringing your hands every five minutes. You've got other stuff to do. Besides, your hands will get tired.
You'll also likely be working with an out-of-the-box template with little customization. Our web whizzes can align your site with your brand, so it will look top notch and not janky.
Let our team of experienced web developers handle the technical pieces. When we turn it over to you, you’ll have a good-looking, easy-to-navigate site you can easily update whenever you need to.
You provide us with content for up to five pages on your new website. Our dedicated content specialists will look it over for things like clarity and grammar, as well as search engine optimization.
Note: We don’t do keyword research as part of the packages. However, we will try to incorporate terms you provide throughout the site for SEO.
If you need something above and beyond what our packages offer, contact our full-service marketing agency. We’d be happy to explore a custom approach.
Just contact us and one of the nice people here will get back with you ASAP!